Here we go again!

I slept fairly well last night. I read blog posts for a while and fell asleep while reading. Eventually I woke up and put my phone on the charger. I slept in till nine-thirty this morning and got out of bed because my support worker was about to arrive to help me clean. She arrived and we got into our routine chitchat. All good. Then the complications started. It’s not her fault. This person is prone to becoming protective when she worries about her clients, which I think is a normal reaction, and so I’m not angry with her. I actually felt optimistic initially, when I asked the lady to help me find a plumber’s contact details, before starting the house cleaning. I had already tried a hundred times to contact a plumber because I didn’t spend $185 on a water purifier to leave it sitting around. The support worker expressed concerns about me spending so much money, but I told her not to worry about it because I know I’m the one who wants the water purifier. She stopped worrying after a while. I’m sure by now, you guys are starting to see where this is heading. So the support worker found someone based in my home suburb, so she used her phone to ring. Mistake number one, she should have used my phone. I’m not blaming her, she can’t be expected to know everything and if I didn’t think to let her know, well that’s my problem, not that I mean to blame myself for that, either. It’s just that if someone doesn’t know what you want them to do, saying nothing doesn’t change the situation. Anyway, the support worker used her phone to ring this plumbing place.

The phone call was answered. The support worker quickly explained the situation before handing the phone over. As soon as I heard the receptionist’s voice, I somehow knew it wasn’t going to end well. As much as it’s wrong to judge a person purely by voice tone, in this situation I just knew that she wasn’t right. Her tone gave me the feeling of being a stuck-up bitch, not right for the job description. You have to listen to the phone call yourself to understand. But because the phone conversation couldn’t be recorded, I’ll do everything possible to describe it.

I didn’t like the way the woman sounded, that’s my point. She asked me what I wanted help with, so I told the receptionist I need a plumber to come around to install my water purifier. In a stupid fucking condescending little voice, the stupid dumbass said that if the landlord won’t ring back to say they’ve got a plumber coming around, then that means the owner of the house doesn’t want me to have a water purifier. What a fucking cunt! I don’t live in a house to start with, I live in a unit. And, I’m not a dog or a minor. I don’t have an owner. The lady initially used the word owner for the landlord. Next, Miss Bitch-face asked me if I’d pay for the plumber to come around, in the sort of tone you’d use to belittle and bully someone. Meaning, she was telling me that no, a plumber won’t come around because she doesn’t approve of me paying for a plumber to install the water purifier. well fuck her, who is she to decide what i will and will not do in my unit? She treated me like I’m not a real person and spoke like she knows she’s not deaf, but chose to use selective deafness with me and acted like she was my mother and not worth her hassle of booking a plumber for me. She basically didn’t pay attention to a single thing I said. Well, why does this shitbag have a job working as a plumber’s receptionist if she’s going to bully every person who rings up to ask for help? She had absolutely no respect for me at all. She then deliberately lied to me by telling me she’d call back in five minutes. Five minutes came and went. I still haven’t got in contact with a plumber and I’m still at Square 1, where I feel like I need to commit suicide because where I’m living now, I feel like I’m just an unwanted object of scorn that everyone hates. I know Centacare will help me because they always have been there for me, besides a few bad apples I’m not associated with anymore. But I know the management people do help me once they get onto my case. I’m going to take legal action if this keeps up.

I just can’t believe that most business people don’t listen to me at all. They hear blah blah blah blah, but not what I’m actually saying. I’m not recognised as human. I’m considered to be an invalid or a little kid for some people. I’m so pissed off about the way this horrible plumbing lady treated me this morning that if she calls back I’ll be making a formal complaint about her. It’s 2018 and people still treat disabled/blind folks the same way they would have treated them sixty years ago. Well I won’t have it.
It’s now ten minutes after seven tonight. My neighbour J who I fight with a lot, comforted me today, along with his carer and stepfather. I whinged and cried about the incident, eventually pretending to bully the carer as a joke when I went downstairs to my unit to get a plate to bring back to J’s place! We seriously laughed ourselves silly. Sometimes you just have to turn the bullshit into something funny. What I did manage to do, was get a good plumbing service set up when I rang another merchant this arvy! They were so nice to me! They made sure I’m allowed to have a water purifier and we set up a day and a time for the plumber to show up. I’m happy with this service so I’m going to keep them. As the saying goes, the squeaky wheel gets the attention. I’m very glad to be getting my water purifier set up next Wednesday and I don’t have a lot of stress on my mind any more. I’ll just have to put off buying the TV next week and just get the food processor. I’ll wait another two weeks to get the TV and the saucepan set. I’ll be buying a new frying pan as well, the tephlon is fucked in this pan. I think once it’s scratched, it becomes dangerous to use. I don’t want to put my health at risk. I really do think my day ended well. A good feed while socialising did the trick, as well as demanding that people help me when I ask for it.. Eventually I’ll be going to a medical centre which is supposed to be really good. I’ll let you know what happens! I like my current support worker and my butcher, so what isn’t broken doesn’t need fixing. I think it’s so fucking that people can be so nasty in any profession! It isn’t just the medical profession that suffers! Bullies come in all shapes, sizes, and from all walks of life. I guess we’re all responsible for our own care and if we’re not happy, we have to keep jumping up and down until somebody listens. At least there are some good people out there. I feel sorry for my poor support worker who had to put up with me today. When things go wrong I get very shitty. I bet she couldn’t leave quick enough. In two weeks she’ll notice how different my life is. Why anybody would premeditate how to mistreat people with disabilities is beyond my comprehension.
CSW: I’m ringing on behalf of my client to ask about installing a water purifier?
Person on phone: Ok. Pass the phone to her please?
Me: I’d like a plumber to be sent out to install a water purifier please?
Person on phone: (Now at this point thinks, oh how can we mistreat and bully this blind person) Ok, so you’re allowed to have a water purifier?
Me: Yes I got approval from the landlord a few weeks ago. I told them about having difficulties finding and getting in contact with, a plumber. He hasn’t gotten back to me about that.
Phone: Oh, well if they haven’t got back to you about it, it means the owner of the house doesn’t want you to have a water purifier!
(Ah, dumbass, it’s a rental unit, not a house! And I don’t have a fucking owner!)
Me: Ah, he did approve of it! Four weeks ago! That’s why I’m asking you to send out a plumber to install it!
Phone: So you’re able to pay for it? And you’re allowed to have a water purifier?
Me: Yes!!!!!!! If I couldn’t pay for a plumber to install the water purifier I wouldn’t have bought one!!!!!!!!
Phone: Oh ok… Well… I’ll ring you back in five minutes to let you know when I have booked that in for you!
(Bullshit!)
so there you have it, a frigging bully who shouldn’t be a receptionist if she can’t handle her job. I felt so belittled beyond belief. I nearly chucked a fit and died over it, but of course my support worker made sure I drank my cup of coffee and she talked with me for a fair while before leaving for her next client. I felt relieved when I finally got in contact with a genuine plumbing service which shows respect to prospective customers. I’ll be thanking them prefusely next week! Poor J freaked out all day, and his stepdad was angry too, when I told him. Businesses have no right to disrespect people and verbally abuse people like that. It’s even worse when people who aren’t known to these business people, are victimised. It shows how heartless some people are. I know what dehydration feels like and I know how much I loathe our town water, so I wasn’t about to give up so soon. I feel rather drained after today, but I know my purifier is being installed next week, I complained at everyone until I found a good plumbing service, and soon enough I won’t cry over drinking disgusting tasting water. I’m not about to lie down and die because a few bullies want to hold me back from achieving some kind of happy medium in areas of my life that needs attention. When I fix problems, I don’t need to stay sad or pissed off any more, and no amount of bullying will stop me from creating a good life for myself. I’m hoping to sleep well tonight and I plan to start afresh tomorrow.

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6 Responses to “Here we go again!”

  1. ortensia Says:

    Don’t give the bitch a second thought.people like her are unpleasant with anybody….that is not an excuse but I’m confident sooner or later she will find the one customer who will put her back to her place if not slap her on that face as she would deserved.
    I used to get the” foreign equal not knowing a thing” treatment and it did hurt.😡

    Liked by 1 person

    • Michelle Says:

      Totally agree! I was going to put in a complaint about this nasty plumber’s receptionist, but since she hasn’t rang me back and I’ve got another plumbing service who is really nice to me, I’m just not going to worry about it at this time. I spoke to my grandparents today, they get concerned when I let them know about renovations to my apartment because they like to know what progress is happening in my life. But I have to keep reminding myself that they have always been resistant to change, and on top of this they’re getting older now so I just don’t argue with them any more like I used to do. What I do now is steer the conversations in positive directions and if there’s anything I don’t want to talk about, I simply try to change the subject or excuse myself politely and hang up. My grandparents have always been confrontational people to start with, and old-age is not going to help them any. So I just allow things to happen now and my life just moves forward. I’m getting what I want done to my unit under the property manager’s approval and I’m liking how my life is going, so that’s what counts.

      Liked by 1 person

      • ortensia Says:

        That is brilliant ,about the new nice plumber.The mean lady doesn’t worth your thoughts.
        About the grandparents they sound like mine and my mom took from them definitely so here I am 44 married with two kids and out of their way for over 20 years still been checked out but you know what over time I learned that sometimes arguing is just time consuming,they won’t change their approach so I know it,I take it or steer the conversation exactly and do what I like ,at the end you are the only one who can decide for your life.have a great day my new friend and keep doing exactly what you do❤️

        Liked by 1 person

        • Michelle Says:

          So true! See, my grandparents are still locked in with the idea that I’m not capable because I’m blind. I wrote a very long post about this and have just published a few minutes ago. I now have to step in and do something about this situation before anything blows up which means speaking to the property manager so whenever they try to ring the real estate office to ask about me, the staff there will calm my grandparents. They are very demanding people and can’t accept that I do have a life, and they cause other people to be frightened for no reason. Anyway, I’ve discussed all this in my new post.

          Liked by 1 person

          • ortensia Says:

            I’ll read in the afternoon but I can sincerely tell you that there is nothing that can stop you from living an indipendente and “normal” life ( I hate that word but I’m sure you know what I mean).when Uni I used to volonterosi in a daily center for blind and death person and most of them had jobs and families..a dear friend of mine has a visual impaired kid that only nowthat he had started secondary school is going to a special school but only because of the programs and the facilities that are better to prepare him for college ❤️

            Liked by 1 person

            • Michelle Says:

              Yes, I think these programs are good for people. I know nothing can stop me from living independently. But due to my grandparents’ fear, I’m now having to politely tell them to back off because their perceptions of me are causing them to try to take control of my life. I write messages to them to say please leave me be, etc, and I remind them when I speak to them over the phone. Most people feel I do very well. So if my grandfather protests about me being unsafe or incapable, I have evidence to the contrary. It’s still upsetting to be dragged into such drama. Anyway, it’s good that most of us Vi folks have enrolled in various programs to help us along the way. We just need the right experts with the right tools to teach us how to live normal lives and we’re fine.

              Liked by 1 person

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